City unveils new website!

We are thrilled to announce the launch of our newly redesigned website,, replacing This revamp is a significant milestone for Parkersburg as we strive to provide a more user-friendly environment for accessing municipal services and fostering effective communication between the city and its citizens.

Since its initial launch in 2016, has served as a digital gateway to our community. However, recognizing the ever-evolving needs of our residents, we have developed a fresh online platform that reflects the spirit of innovation and responsiveness. Our primary goal is to enhance your online experience, ensuring that you have quick and easy access to the information and services you need.

So, what can you expect from the new Parkersburg website?

  1. Improved User-Friendliness: The new website has been designed to provide a seamless and intuitive browsing experience. We understand the importance of simplicity and ease of use when navigating through online platforms, and we have worked to ensure that the new site meets these expectations.
  2. Enhanced Two-Way Communication: Effective communication is the cornerstone of a thriving community. With our new website, we aim to establish a direct line of communication between the city and its citizens. We encourage you to share your feedback, suggestions, and concerns, as your input is invaluable in shaping the future of our city.
  3. Interactive Applications: We understand that dealing with administrative procedures can sometimes be cumbersome. To streamline this process, we have introduced interactive applications that allow you to complete tasks directly on the website. Whether you need to apply for building permits, business licenses, or housing program applications, you can now do it conveniently from the comfort of your own home, and outside of traditional office hours.
  4. Online Reservations: Planning an event at one of our parks or recreational facilities? Look no further! Our new website features an interactive calendar that displays availability for pools, pavilions, shelters, and more. You can check if your preferred dates are open and even make payments online, saving you time and effort.
  5. PKB Connect - Citizen Problem Reporter (CPR): We understand that reporting issues or concerns can sometimes be a hassle. That's why we have introduced PKB Connect, our Citizen Problem Reporter (CPR) system. Instead of having to call the city building during business hours, you can now submit service requests 24/7. Whether it's a pothole that needs fixing, a streetlight malfunction, or any other non-emergency concern, PKB Connect is here to simplify the reporting process.

We are thrilled to invite you to explore our new site. We believe it will serve as an invaluable resource for you, providing quick and easy access to the information and services you need. We are committed to continuously improving and expanding the site's functionality to better meet your needs.

As always, we value your feedback, so please don't hesitate to reach out to us with any suggestions or concerns. Together, we can build a stronger, more connected Parkersburg.