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PKB-Connect: Download the City's app


Parkersburg makes customer service and engaging with our citizens a top priority. To better meet the needs of our residents, we have launched a free mobile app called PKBConnect.

PKBConnect features access to the following city resources:

  • Submit Requests/Concerns with the easy-access “Start Request” button
  • Provide multiple photos when submitting a request
  • Track requests and send messages to the appropriate city staff regarding the status of a request
  • Access Frequently Asked Questions through the fully searchable knowledge base


To download the app and get started, use the following links for iPhone or Android users:

iPhone app on the App Store (link opens in a new window)
Android app on Google Play Store (link opens in a new window)

If you prefer to use the web version, access PKB Connect here on a desktop computer or mobile device. 

PKBConnect