PKB-Connect: Download the City's app
Parkersburg makes customer service and engaging with our citizens a top priority. To better meet the needs of our residents, we have launched a free mobile app called PKBConnect.
PKBConnect features access to the following city resources:
- Submit Requests/Concerns with the easy-access “Start Request” button
- Provide multiple photos when submitting a request
- Track requests and send messages to the appropriate city staff regarding the status of a request
- Access Frequently Asked Questions through the fully searchable knowledge base
To download the app and get started, use the following links for iPhone or Android users:
iPhone app on the App Store (link opens in a new window)
Android app on Google Play Store (link opens in a new window)
If you prefer to use the web version, access PKB Connect here on a desktop computer or mobile device.